FAQ

We are feeling confident that the answer to your question is below. However if not you can get in touch and we will be sure to help.

What service do you provide?
We allow customers to access to a large panel of short-term lenders through our application form. We are not a lender and don’t directly offer loans. There is absolutely no charge to use the service and during your application you will be under no obligation to accept a loan.
Will you run a credit check on me?
We do not run any credit checks on you however most of our lenders will.
What is APR and what does it mean for me?
APR stands for Annual Percentage Rate, which represents the cost of a loan over one year. APR can be helpful for customers to compare similar loans to see which is more suitable for them. The APR is a helpful tool for comparing loans, but the Total Cost of Credit is a very useful way to work out the total amount you will have to repay!
How long does it take to apply and receive my funds?
You complete the online application form and click ‘Apply’. We take your details; run them through our panel of lenders and a few moments later we will let you know whether or not you have been accepted for a loan. If you have, we will forward you to the lender’s website to complete your application and if approved you get your cash.
Can I cancel my loan?
You can cancel your loan before it has been paid out by contacting the lender directly. If you change your mind after a few days or weeks, it will be down to the cancellation policy of the lender as to whether they will charge you to repay early and will depend upon how long you have had the loan for.
How much can I borrow?
We can help you find between £2,000 and £15,000. How much you can borrow will be specific to the lender that accepts your application.
What are the eligibility criteria?
If you are over 18 years of age, live in the UK, have a UK bank account and a regular source of income.
Why do you need my personal information?
We require your personal information in order to present your application to our panel of lenders so they are able to make an accurate judgment about whether they are interested in lending to you and to assess your ability to re-pay a loan.
How soon could I receive my funds?
If you make your loan application and a lender accepts, you could receive your money the same day. The time a loan takes to get paid out can vary from Lender to Lender. You should always confirm this with the lender directly.
How will I receive my funds?
Typically a personal loan will be transferred electronically into your account via electronic transfer.
How can I payback my loan?
In most instances payments will be automatically debited from your account on the agreed re-payment date. This means that all you need to do is ensure that you have the correct funds in your account and your lender will do the rest.
What should I do if I have problems repaying?
If you have any issues regarding the re-payment of your loan you must contact your lender in the first instance. They will be able to discuss any options that you have moving forward and offer advice about how you can re-pay what you owe.
What is your representative APR?

Representative example: Amount of credit: £1200 for 18 months at £90.46 per month. Total amount repayable of £1628.28 Interest: £428.28. Interest rate: 49.9% pa (variable). 49.9% APR Representative.

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Fresh Loans is a registered trading name of Accomplish Digital Limited, registered in England and Wales under company number 11132550, with a registered office address of Windmill Hill Business Park, Whitehill Way, Swindon, England, SN5 6QR.

Accomplish Digital Limited is an appointed representative on the Financial Conduct Authority Register (837229) and licensed by the Information Commissioner’s Office (ZA504814).

Accomplish Digital Limited is an appointed representative of Mason Jones Solutions Ltd registered in England and Wales under company number 08984658 with a registered address of 20-22 Wenlock Road, London, N1 7GU. Mason Jones Solutions Ltd is authorized by the Financial Conduct Authority (725711) and licensed by the Information Commissioner’s Office (ZA246956)

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